With the news and our conversations dominated by Coronavirus, I wanted to get in touch to let you know we are implementing enhanced protocols to ensure everyone’s safety.
We are closely monitoring the guidance of the British Government and their experts regarding the spread of the virus, and our focus is to ensure we continue to meet our customers’ needs whilst doing our part to delay the spread of the virus.
We believe that this decision is in the best interest of our customers, employees and business partners.
The good news is riding your bike is the perfect way to self-isolate, we need to stick together as a community, our stores remain open to facilitate the sport we get to enjoy, and our teams are on-hand to serve you in any way they can.
Here’s what we’re doing:
- We’re fist bumping and elbow taping rather than handshaking, and all more adventurous greetings are being stored up for the summer months!
- We are cleaning our facilities even more frequently with recommended anti-bacterial products and encouraging everyone to be vigilant about personal hygiene.
- When the weather allows, we’re encouraging groups of customers to socialise in the fresh air, and we are doing all we can to make this as enjoyable as possible.
- In addition, we are taking steps to ensure the welfare of our team. This includes instructing those who feel ill to stay home and self-isolate for a minimum of 7 days.
During this uncertain time, we appreciate your cooperation and ask you to work with us to do all we can to keep the riding community enjoying their passion.
In the meantime, do reach out if there’s anything we can do for you.